In search of palliatives
A palliative is a treatment that soothes even if it can't cure the illness.
By all means, whenever you can, fix the problem, go to the root cause, come up with a better design...
But when you can't (and that's most of the time, because the straightforward problems have already been solved), the effort you put into providing a palliative will not go unnoticed or unappreciated.
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