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Posted: 31 Aug 2011 06:10 AM PDT Anyone who attended Brighton SEO earlier in the year (and didn't succumb to the lure of the pub before the last session) would have sat and listened, with varying levels of interest, to the panel debate on 'is there such a thing as ethical SEO'. While I sat and took in the tennis-like back and forth discussion of a topic never likely to be fully covered in 45 minutes, I began to ponder my own views on both ethics and where they sit with SEO. Ethics for SEO agencies Working for an SEO agency, you end up working for a multitude of different clients, in a whole myriad of sectors, using an array of different techniques. By the very nature of doing so, you effectively become an extension of your client’s own company. So, as an agency, are you actually able to set your own ethics or do you end up adhering to those of your clients? One of the main aspects of being an agency is that you commit to working in the best possible interests of your clients within the written or implied framework they provide. Do you have the right or obligation to enforce a different set of ethics upon them? Or are you just required to make sure they are aware of all the facts, leaving the overall ethical decisions to them? Take, for instance, a situation where a client approaches you and asks you to buy a number links on leading newspaper sites (ignoring for now any discussion of the effectiveness of this tactic). For a start, is this unethical? It is certainly seen by most as a pretty shady area, but how far does this differ from paying for advertising? Is it merely the fact that it does not adhere to Google's guidelines that it is seen as bad? Secondly, if you see this as an unethical tactic, should you then refuse or are you bound by the fact that you are being paid to carry out the wishes of another company? If that company is fully aware of the risks, and they are happy to accept them, are you really being unethical by buying the links? Finally, if this is by far the best tactic to achieve the results that they desire, are you being unethical by refusing to use the best possible tactics available? Some hard questions This may seem like an odd question to most, but I'm sure the agency owners will have come across it on numerous occasions: what are your ethics worth? Upon being presented with a request from a client to engage in something ethically questionable, there are some pretty big questions to ask. The first is: what is your own ethical reputation worth? If you have built a company on the fact that you only engage in ethical practices, can you afford to be caught doing something unethical? And, if you were caught being unethical, would this reflect badly on the other clients that you work for? Finally, if you refuse to do it, are you going to lose the client to someone who will, and can you afford for that to happen? Ethics are subjective One of the main problems is that ethics are, by their very nature, subjective, and as a result it is impossible to have any ethical absolutes. Furthermore, what is seen as ethical evolves over time, meaning that what may be seen as ethical today may not necessarily be ethical tomorrow. It also becomes increasingly difficult when there are more factors than just tactics involved… would a completely ethical link building campaign, for a site seen by many as being unethical, be ethical and vice versa? I'm sure if you ask the guys at Bright Builders they would have some strong views (although that is more of a legal/illegal thing). What can you do as an agency? You'll probably have noticed that I have posed a lot of questions without really answering any of them. There are a couple of reasons for this, partially because I wanted to leave scope for discussion, but mainly because every agency and SEO will have their own opinions. So as an agency, what can you do? To start with, I think you have to sit down as a team and discuss what approaches you are happy with and which you aren't. You will have to cover whether you have a ‘one size fits all’ ethical policy, or if it will be tailored to specific clients, and what you will do if any of your client ask you to step past the line. Once this is done, you need to make sure you get it down in writing and make sure everyone is 100% clear about what it is and why it's there, and then make it part of your staff induction. There's no point in having a policy if even one person is going to ignore it. Finally, you need to communicate that policy to both your existing and new clients so that you are both happy with where you stand. Side points There are a couple of points I consciously chose not really to discuss in the post, as they are slightly different applications. The first is that, as an agency, you are both ethically and legally obliged to carry out the contracted work to the best of your ability. If you are knowingly employing tactics that you know won't be effective or you are billing for hours you're not working, then you can't really claim to be ethical. At the same time, if you have tried all the options available and you know the results your client is looking for aren't achievable, if you want to be considered ethical you need to be honest with them and let them know. This is something that as an agency we have done previously. My final point goes back to some of the actual discussions at BrightonSEO, where a couple of people implied, and in some case actually came out and said, that SEO as an industry was unethical and likened it to the banking industry. While I'm sure there are SEOs and agencies out there who are obviously and unashamedly unethical and may rip people off, the industry as a whole doesn't. Having worked previously in both the mobile phone retail market and insurance sales, I can say that the SEO industry holds itself to much higher standards and, unofficially at least, is proactive at self-regulation. Personally I am reassured by what I see on a daily basis and at conferences and networking events, as it is clear that the vast majority of the industry is ethical and most work hard to provide both the services and results that they sell. *Image credit: That Dam Kat on Flickr. © SEOptimise - Download our free business guide to blogging whitepaper and sign-up for the SEOptimise monthly newsletter. Ethics and SEO Related posts: |
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For the first time in its history, the editors at The New Yorker know which articles are being read. And they know who's reading them.
They know if the cartoons are the only thing people are reading, or if the fiction really is a backwater. They know when people abandon articles, and they know that the last 3,000 words of a feature on the origin of sand is being widely ignored.
They also know, or should know, whether people are looking at the ads, and what the correlation is between ad lookers and article readers. The iPad app can keep track of all of this, of course.
The question then: should they change? Should the behavior of readers dictate what they publish?
Of course, this choice extends to what you publish as well, doesn't it?
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Posted: 31 Aug 2011 07:18 PM PDT State Takeover of Pennsylvania State Capital Harrisburg Likely Coming Up as City Council Rejects Mayor's Fiscal-Recovery Plan Harrisburg, Pennsylvania is bankrupt and has been for years. Instead of recognizing that simple fact, the mayor and most of the city council have been looking for miracles. There are no miracles and there will be no miracles. Fortunately, and at long-last, the city council rejected Mayor Linda Thompson's scheme of selling city assets to deal with debt issues. Harrisburg now faces a state takeover. Please consider Harrisburg City Council Rejects Fiscal Plan to Rescue Pennsylvania Capital Harrisburg's City Council rejected a fiscal-recovery plan proposed by Mayor Linda Thompson, putting state aid at risk and leaving Pennsylvania's capital in financial limbo.Inquiring minds note that the Patriot-News Editorial board says Harrisburg should approve flawed Act 47 plan because a state takeover will be even worse The real question for Harrisburg City Council tonight when it votes to accept or reject Mayor Linda Thompson's fiscal recovery plan is whether local control or a state takeover is better for city residents.The editorial board lacks common sense. Regardless of what anyone says, Harrisburg is bankrupt. The citizens of Harrisburg certainly do not need higher taxes, and the city needs to get rid of a mayor who cannot type English sentences properly. There simply is no alternative to bankruptcy and now the courts can and will deal with bondholders who refused to take proper haircuts and also deal with untenable public union contracts as well. Moreover, one nice bankruptcy will lead to another, and another, exactly the relief cities need. Public unions will get what they have coming to them: slashed benefits and contracts tossed out by the courts. What can possibly be better than that? Certainly not higher taxes. Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Click Here To Scroll Thru My Recent Post List Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. |
Posted: 31 Aug 2011 01:12 PM PDT The federal government should get out of the business of picking technology and "green" winners. Government backing of alternate energy companies has been nothing short of disastrous. A solar energy firm touted by the administration in 2010 as a as a "gleaming example of green technology" today announced bankruptcy. 1,100+ employees will be fired. Please consider Solyndra Filing a Disaster for Obama President Obama faces political catastrophe in the form of Solyndra -- a San Francisco Bay area solar company that he touted as a gleaming example of green technology. It has announced it will declare Chapter 11 bankruptcy. More than 1,100 people will lose their jobs.Seen and Unseen The "seen" math is simple enough. $535 million divided by 1,100 is roughly $486,363 per job saved, now job lost. That is just the "seen" consequence. The "unseen" consequences are not directly calculable but by giving Solyndra money, other companies that the free market would have preferred have been harmed, perhaps permanently harmed. Although Obama clearly rushed this pathetic company for a nice photo-op, this is not a simple case of the president failing to do his homework as the GAO implies. The government has no business promoting this kind of crap in the first place. In this case, it is rather amazing how fast Solyndra wasted over half a billion US taxpayer dollars, so fast I suspect fraud. In general, if companies cannot survive without government subsidies then they should not survive at all. Solyndra could not survive even with massive government subsidies. The same happened to many ethanol companies as well. Speaking of which, taxpayers pay though the nose for ethanol subsidies and tariffs both at the pump and in the price of corn, in turn, the price of beef as well. Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Click Here To Scroll Thru My Recent Post List Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. |
Illinois Loses Most Jobs in Nation Following Tax Hikes Posted: 31 Aug 2011 09:35 AM PDT Thanks to Illinois governor Pat Quinn and the Illinois legislature Illinois Loses Most Jobs in the Nation In a trend that continues to worsen, more Illinoisans found themselves unemployed in the month of July.Inquiring minds may also wish to check out the foreclosure pipeline in Illinois, 7th worst in the nation at 128 months (over 10 years). See First Time Foreclosure Starts Near 3-Year Lows, However Bad News Overwhelms; Foreclosure Pipeline in NY is 693 months and 621 Months in NJ for more details on the mortgage mess everywhere. Illinois Unemployment Rises from 9.1% to 9.5% after Tax Hike Please listen to CEO of the Illinois Policy Institute John Tillman on WLS AM on the Fiasco in Illinois. It is an excellent interview that gets much better as it progresses. A tip of the hat to John Tillman for an excellent, must-hear interview. I have little to add to this miserable report other than to emphasize Pat Quinn is the worst governor in the nation. He will not be re-elected. Unfortunately, taxpayers will suffer the consequences of his stupidity for the full length of his term. Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Click Here To Scroll Thru My Recent Post List Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. |
Three in 10 Workers Worry Over Layoffs, Double the Level in August 2008 Posted: 31 Aug 2011 08:23 AM PDT If you are looking for the reason Consumer Confidence Plunged to 44.5, Lowest Since April 2009 the answer can be found in a recent Gallup poll regarding fear of being laid off. Please consider In U.S., Worries About Job Cutbacks Return to Record Highs American workers' concerns about various job-related cutbacks have returned to the record highs seen in 2009, after improving slightly in 2010. In terms of the most significant employment risk measured, 3 in 10 workers currently say they are worried they could soon be laid off, similar to the 31% seen in August 2009 but double the level recorded in August 2008 and for several years prior.Why Only 13% Worry About Jobs Leaving Overseas? Some may be wondering why so few worry about jobs leaving for overseas. The answers are straight-forward.
Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Click Here To Scroll Thru My Recent Post List Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. |
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