Influencer Marketing - What it is, and Why YOU Need to be Doing it |
Influencer Marketing - What it is, and Why YOU Need to be Doing it Posted: 06 Mar 2012 01:09 PM PST Posted by Eric Enge This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of SEOmoz, Inc. Content marketing is an increasingly hot topic these days. More and more people are starting to realize the potent role that high quality content plays in creating visibility for your brand on the Internet. Seth Godin was quotes a few years back as saying "content marketing is the only marketing left". One of the biggest reasons for this is the intense competition that exists on the web today for nearly any commercial offering. For example, you can see this if you do a search on something like intitle:"lathe operation", as shown here: Even this very niche oriented term generates over 7,000 results. Surely the end user only wants to consider a very few options. As I always like to say: "Google only needs 4 results, so how are you going to be one of the 4?" Superior content is one key component of this. But, superior content is not enough. Unless the world gets to know about it your superior content will get you nowhere. You have to have a way to get the word out. This is where "Influencer Marketing" comes into play. By definition, influencers reach a lot of people (often more than you do), and they have the ability to influence people's opinions. Influencer Marketing DefinedInfluencer Marketing is the name we give to the process of developing relationships with influential people that can lead to their assisting you in creating visibility for your product or service. This type of marketing depends on your having something great to offer your potential customers, and the audience of the influencer, and it also depends on your building a great relationship with the influencer as well. In today's social web, there are a three major ways an influencer can have a big impact on your business:
Of course, they can also Like or +1 your content as well, which has a lesser impact, but is still potentially interesting. To recap the benefits of the influencer, they often have a larger audience than yours, or at the very least, a different audience: However, the benefit is much larger than that. Let's say you had 100 followers in your Twitter account that shared a piece of content, and this results in 20,000 people seeing what they shared. This may result in 20 additional shares and 10 links. Now consider the same audience being reached by one influencer. Those 20,000 connections will be much more responsive to the shared content because of the trust they have in the opinions of the influencer, and this much result in 100 additional shares and 50 links. That's a pretty hefty advantage. Further, the search engines actively calculate author authority, so they will also place more weight on the vote of the influencer. Leveraging the InfluencerAs a fan of content marketing, chances are that you already have your own blog, and your own social media accounts. You probably already use these in tandem, and make sure that you follow similar content themes, and any time you create a new blog post you share it on your social accounts. When you do this correctly, you set yourself up for the following type of virtuous cycle: Doing this effectively is a great start. You can grow your audience over time because people who are already connected with you will share your stuff, and this does reach their audiences. However, this works much more effectively if you can goose the process in two ways:
Both of these strategies lead to the influencer acting as an amplifier for your voice. Building the RelationshipThis is not really so different than making new friends when you move to a new neighborhood. When you go to that first neighborhood party, you don't walk around asking everyone there to give you $20. You ruin your place in the neighborhood by doing that. Doesn't work in the neighborhood, and it doesn't work in building relationships anywhere else either. The process is really quite straightforward, as shown here: The major elements are:
As for interacting, the more personal the better. I built many of my relationships in the search industry by going to conferences and sitting in the front row when people I wanted to meet were speaking, and then being the first person up to speak to them, when the session was over. Face to face contact like that is awesome. The following diagram tries to illustrate which types of relationship building methods are the most personal, and therefore carry the most value: It's also important to prioritize. Which people are worth the most effort? How do you decide? You might fly to a conference to go meet some critical person face to face. Others you might simply interact with on social media accounts. Note that it certainly is possible to build meaningful relationships with people through social media only, but nothing beats face to face. Opportunities are also important. Your first opportunity to make a big impression on someone might be to respond to a blog post, a tweet, or a Facebook update. Your target may ask for help with something, as Rand did in this November 2006 blog post: How did that one turn out you ask? Somebody stepped up and took it on: Oh right, it was me. The analytics report published on August 27, 2007. Point is, jumping on opportunities like this makes a big impression, and can really accelerate the building of a relationship. What are the chances someone will share or link? Once you have developed a relationship, you still need to do the right things to get someone to share or link to your stuff. No one is going to share everything you do, because some of the stuff you do is not that good or not that relevant (don't be offended, no one is great all the time). Here is a formula I have developed for the probability of someone sharing or linking to your content: Let's look at the major elements:
As you can see the reach of influencers is long. Not only can they get you links, they can give you shares that result in other people giving you links. SummaryLearning to work the very human dynamics of people on the Internet is a critical marketing activity. This is not new. It has always been valuable to build relationships with influential people. The Internet simply gives us new mechanisms for doing that. Communication and relationship building is easier than it has ever been. You can easily get started with social media or blog conversations, and that's great. Don't overlook the power of the old fashioned way though. More personal interactions still have the biggest impact. Creating fantastic content is a must, so make that a key part of your plan. Then, supplement that by building the right relationships so you can get the world to know about all the cool stuff you are doing. One last tip, add value to the audience at each step of the way. Even when you are creating content for your own blog, people are only going to share it because it helps others. Give, give, and give, and always be helping others. People will notice, and that's a good thing. For those of you who are interested in more, drop me a line at info at stonetemple.com and I will send you our white paper on identifying influencers. Eric is active on Twitter (@stonetemple) and Google+ (+Eric Enge). Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read! |
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