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Troubleshooting Local Ranking Failures: A Beginner's Guide |
Troubleshooting Local Ranking Failures: A Beginner's Guide Posted: 11 Mar 2014 04:17 PM PDT Posted by MiriamEllis The fallout from lost Google local rankings can be drastic, from silent phones in the office to a loss of pride in a company's standing in the community. Don't panic: Be proactive and take the steps outlined in this guide to begin troubleshooting the cause of your ranking failure. This article is intended for both local business owners and new Local SEOs who will benefit from having a set of procedures to follow should local rankings go south. While I can't cover every possible cause of local ranking issues, the steps outlined below will help you surface major, common problems and take steps to correct them. This graphic provides an overview, and the details of each step follow.
Check for mass issues
The first thing to discover is whether the issue being experienced is part of a major change or bug in Google's system. It's extremely common for a single issue to affect enormous numbers of businesses when something goes wrong with Google's local product or when they change a guideline, turn a filter on or off, or alter their algorithm. Linda Buquet's Local Search Forum Rule out obvious violations
Check for NAP consistency issues
These kinds of discrepancies can 'confuse' Google and cause them to lose trust in the data they've accumulated about your business, leading to ranking problems. The basic rule of thumb here is to ensure that your NAP is identical across the web. Here are three methods for auditing your citations to discover NAP consistency issues:
Input the listing details and URL in the spreadsheet of each citation you find. Review the spreadsheet to check for NAP inconsistencies, and then, track your progress on the document as you make efforts to clean up any problematic listings. Remember that citations are not limited to local business directories or review sites; they comprise any mention of your complete or partial NAP, including news sites, social media platforms and blogs. Seek out duplicate Google+ Local listings
If any of these searches brings up more than one listing in the left hand column of the page, beside the large map, then you are dealing with a duplicate. Be sure you are clicking the link at the bottom of the results to view all listings, if the link exists.
If you still have the old dashboard: Consider hidden merged duplicates and multi-practitioner listings
WARNING: Dual Claimed Ranking Penalty - Drop like a Rock or Get Suspended Identify website quality issues
The on-page quality of your website and the methods you choose for marketing it play a major role in your local search rankings. When troubleshooting ranking issues, take all of the following into consideration:
The interesting thing about some of the above factors is that they represent a judgment call on the part of the troubleshooter. While marketers can easily audit a website without bias, it can sometimes be challenging for local business owners to critique their own websites objectively because of the amount of time and money they have invested in them. When it comes to somewhat nebulous issues like the quality of content or possible over-optimization, it can help to get second opinions from impartial parties. Moz members have access to the On-Page Grader Tool, which highlights potential issues surrounding keyword usage, URL formatting, links and other quality factors. If you are not currently a Moz member, you might like to check out Hubspot's Marketing Grader, which is free. There are many other free website analysis tools available, with differing degrees of value. Your website is the Internet's most authoritative document about your business, and how it is developed and marketed directly contributes to high or low local rankings. If you suspect you are operating a low-quality website, you may want to consider hiring a reputable Local SEO firm to provide a custom audit. If a business is failing to rank well locally, the website must be considered as a possible contributing factor. Discover relationship to the Google Maps Business Centroid
This is one of the more complex local search ranking factors. In the past, it was believed that businesses located nearest to the official geographic center of a city had an edge over competitors located further from the heart of town. Recently, however, it has become apparent that the "centroid" refers not to the city center, but to an area of town which Google has deemed to be the center of a specific industry within that city. In other words, it appears that Google may feel there is one centroid for restaurants and another for car dealerships within the same city. Examples have been surfaced of apparent business centroids being located completely outside of the downtown districts of major cities. What this means for the troubleshooter is that it's important to do a search on Google Maps for the industry in question. Note if businesses ranking A-J appear to be clustered within a certain area of the target city. Then, assess whether the street address of the business in question falls inside or outside of that cluster. Keeping this in mind can be helpful when troubleshooting a business which falls shy of ranking in the top 7 of the Google Local Pack, particularly if you have been unable to discover any obvious penalties. Though the earlier concept of a city centroid has been abandoned, location still does matter in the form of the business centroid. I am unaware of any official studies that have been undertaken detailing how to overcome the business center bias if a business is located outside of the cluster. I would propose that the best method of attempting to do so would be to continue to build both local and organic authority in hopes of getting ahead of less active competitors. Factor in time and authority
Over the years, I've received frantic phone calls from business owners eager to know why they aren't ranking better in the local pack of results. If I asked about complex factors first, I might spend thirty minutes chatting before I realized that time was actually all that was working against the company. This experience helped me learn to ask early on in these conversations the specifics of certain actions, such as:
If a business is just getting started with the above components, then they shouldn't expect to have earned automatic dominance in the local search results, unless they are literally the only game in town. The fruits of these kinds of labors take time to take effect. You can't move the clock forward, but you can get busy on building buzz about your business via social media while waiting for your more central efforts to begin earning the rankings you hope for. Time is a local search ranking factor. By the same token, the concept of authority is a local search ranking factor. Have you built the best website for your industry in your city? Are you continuing to build it out with exceptional, fresh content? Have you implemented a review acquisition strategy? Are you earning positive reviews across a variety of platforms and handling negative reviews proactively? Are you earning high quality links and social mentions? Are you participating in offline activities that are earning your company online notice? The benefits of these activities will seldom become apparent overnight, but a consistent effort to reach out and be visible to your local community will help you to build authority that stands the test of time. Can't find anything wrong? Consider other possibilities
If you're troubleshooting a local ranking failure and, by going through this article, you've determined that the company isn't suffering from a mass bug, an obvious violation, NAP inconsistencies, visible duplicates, hidden merged duplicates, business centroid issues or issues of quality, time or authority, you must be wondering what to do next. While I can't cover every possible cause of ranking failures, I can make a few more suggestions for things to consider if you've ruled out all of the above. Shared categories between multi-practitioner listings Geographic terms in the business description Disconnected place page Map zooming conundrum Standing still Organic penalties History of spamming Troubleshooting is seldom easy I sincerely hope having this list of pitfalls to check for will help you troubleshoot not only sudden ranking drops, but also, problems that could be putting a damper on the effectiveness of your overall local marketing campaign. Do you have additional techniques you use to surface common local ranking problems? Please contribute to the usefulness of this article by sharing them with the whole community! Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read! |
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White continues its expansion with the appointment of Ian Hucklesby. |
White continues its expansion with the appointment of Ian Hucklesby. Posted: 12 Mar 2014 02:16 AM PDT White.net has continued its expansion with the appointment of Ian Hucklesby, previously Business Development Director at Greenlight, as Commercial Director. Ian joins after the company has undertaken a successful rebrand and is one of six new appointments in recent months. Following the re-brand, White has continued to win new clients and therefore more capacity has been required to sustain and support this. As such, White.net has expanded its commercial, finance, PPC and SEO teams. During his five and half years at Greenlight, Ian helped the company grow from 35 staff to 130. As Business Development Director he won several major clients, including BSkyB, HSBC, Currys, PCWorld, and Hibu. When asked about his new position, Ian said:
White has also expanded its finance team with Andy Pickering, who has been hired to manage the finance department. Formerly, Andy worked for Hewlett-Packard as the Exstream EMEA Finance and Operations Director. The company has also expanded its PPC team, with Jason Denny who has joined as a PPC Consultant, and will help to grow and develop the PPC services offered. Jason was previously the Website & Marketing Manager at Extera Limited, where he was responsible for PPC activities. During a previous employment at Garden Machines he oversaw the expansion of paid search campaigns from nothing to in excess of £3million per year. White.net has also expanded its SEO teams. Paul Wood has joined from Urban Element, where he was the Online Marketing Manager. As well as working at White, he also spends time as a visiting lecturer in journalism at University of Winchester. At White.net, Paul will be leading a new team of SEO specialists. Joining Paul in the SEO team will be Digital Specialist Hannah Warder and Digital Executive Katie Bennett. When asked about the expansion, Managing Director, Stuart Tofts, stated:
White.net's re-brand and subsequent expansion show a company with clear business vision and determination. An inspired, driven digital marketing agency and one to watch out for, and in 2014 looks set to move them towards even bigger and brighter things. White.net is a leading digital marketing agency that helps move businesses forward through an innovative approach to marketing businesses online. With an award-winning blog and a team of driven, forward-thinking consultants, White.net offers a successful combination of agency experience and an in-house level of client business knowledge. The White.net team works on a mix of digital marketing projects including search engine optimisation, pay-per-click, branded content, and web analytics. The post White continues its expansion with the appointment of Ian Hucklesby. appeared first on White Noise. |
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What is New York's favorite way to eat oatmeal?
If you try to reverse engineer preferences from Yelp reviews, you're likely to make a common error. It turns out that bacon-as-a-topping comes up often in Yelp, which might lead you to believe that adding bacon to the menu is a surefire crowdpleaser.
In fact, what it tells you is that bacon lovers are more likely to post Yelp reviews.
There are now two crowds. There is the crowd of mass, of everyone, of what the average folks want. And there is the crowd of the loud, the interested and the connected.
If your goal is to get more reviews on Yelp, then, over-the-top and particularly edgy choices in food and service are a great idea. The thesis of We Are All Weird is that segments of the population are finding each other, challenging each other and getting weirder all the time.
You probably won't get great ratings in TripAdvisor with a perfectly pleasant hotel, or good food at a good price. This group, the group that's gaining in power, demands more from you.
By all means, then, get weird and amplify what the outliers want if your goal is to attract raving fans online. But at the same time, it's way too early to confuse acceptance by the critics with delight of the masses. Difficult to do both at the same time.
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Mish's Global Economic Trend Analysis |
David Stockman's "Contra Corner" Website Up and Running; Yellenomics and Pentagon's Swamp of Waste Posted: 11 Mar 2014 11:29 PM PDT A couple days ago I added a feed to David Stockman's "Contra Corner" on the right hand side of this blog. As of today, his site is officially "live". Stockman's First Two Live Posts I am pleased to be a part of "Contra Corner" along with 15 others, most of whom I recognize. Please give his site a good look. Stockman Bio Dave Stockman is the author of The Great Deformation: The Corruption of Capitalism in America and the Triumph of Politics: Why the Reagan Revolution Failed. He has served on various corporate boards of directors and as Managing Director of The Blackstone Group. He also served as Director of the Office of Management and Budget under President Reagan. Stockman at Wine Country Conference II Want to hear a live discussion of what Stockman thinks is the endgame of crony capitalism? Then come to the second annual Wine Country Conference which will be held May 1st & 2nd, 2014. We have an exciting lineup of speakers for this year's conference.
In addition, we expect confirmation from a number of other highly respected fund managers and speakers. This year's event is two days and will include additional "break-out" groups. For speaker bios, please check out Wine Country Conference Speakers. This Year's Cause: Autism $100,000 of the money raised last year came from a generous matching grant from the John P. Hussman Foundation. Some of us in the industry who have done well are making an effort to help others. John Hussman is at the very top of that list. One of John's kids has severe autism. This year, all net proceeds will go to support autism programs. Conference Details For further details about the 2014 conference, please see Wine Country Conference May 1st & 2nd, 2014 Nothing Like It! This event is not just another "come and hear someone talk" kind of thing. Attendees and their significant others can expect an educational, fun, and relaxed time. Last conference, we arranged wine tours. They were a big hit. We will do so again. One of the wine estates we visited had a Bocce Ball court. On a couple of miracle shots, I won both games I played. Stay an extra day and golf or travel. I did. The conference hotel is a fun place in and of itself. Unlike many other conferences, you will have easy access to speakers. Want to chat with me, Dave, Steen, John, or anyone else at the conference? You will have an easy chance. Not only do we have an excellent lineup of speakers, you will have an opportunity to meet with them, have intimate discussions on important investment topics, with a lot of fun on the side, including wine tours and great wine. There's nothing like it in the investment business. And your money goes to a great cause! What can be better? Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. | |||||||||||||||||||||||||||||||||||||||||||||
High Frequency Trading Hails its First Billionaire Posted: 11 Mar 2014 12:52 PM PDT Vincent "Vinnie" Viola, the founder of Virtu Financial Inc, is High Frequency Trading's (HFT) first billionaire. He has an impressive track record of just "one losing trading day" during a 1,238 trading-day period. How does he do it? The same way other High-Frequency do it: front running trades and scalping countless billions and billions of fractions-of-pennies in the process. Before discussing the first HFT billionaire, let's post some background for those who are not familiar with the process. What Is HFT? Wikipedia reports ... High-frequency trading (HFT) is a type of algorithmic trading, specifically the use of sophisticated technological tools and computer algorithms to rapidly trade securities. HFT uses proprietary trading strategies carried out by computers to move in and out of positions in seconds or fractions of a second. Firms focused on HFT rely on advanced computer systems, the processing speed of their trades and their access to the market.Great Time to IPO With overall profits declining, and risk of taxation or banning rising rapidly, what better time than now to cash out via an IPO? Meet Vinnie Viola Image from New York Times With that backdrop, please consider the New York Times article Virtu IPO Poised to Make a (Multi-)Billionaire of Vinnie Viola. High-frequency trading could soon officially mint its first billionaire.Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. | |||||||||||||||||||||||||||||||||||||||||||||
Wholesale Sales Unexpectedly Decline (Most in Nearly Five Years), Inventories Unexpectedly Rise Posted: 11 Mar 2014 10:54 AM PDT Once again the weather is at play as economists still have not figured out it was cold in January. Then again, perhaps something else is at play, such as the economy is cooling and the economists still don't see it. Yahoo!Finance reports U.S. Wholesale Inventories Rise, but Sales Drop Sharply. U.S. wholesale inventories rose more than expected in January, as companies built up stocks of autos and machinery, though sales posted their largest decline in nearly five years.Census Report on Wholesale Trade Let's go straight to the monthly Census Report on Wholesale Trade for a closer look. Sales. The U.S. Census Bureau announced today that January 2014 sales of merchant wholesalers, except manufacturers' sales branches and offices, after adjustment for seasonal variations and trading-day differences but not for price changes, were $432.6 billion, down 1.9 percent (+/- 0.5%) from the revised December level, but were up 3.9 percent (+/-1.2%) from the January 2013 level.Sales Inventory The key inventory rise is in autos. But also note the year-over-year rise in durable goods in general, nearly across the board. Of course sales are up as well, but if a sales slump happens for any reason, inventories will be way out of line. Is this all weather related? I suspect not. Future reports will tell, but as is typically the case, some sort of snapback in the next report or two is expected. Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. | |||||||||||||||||||||||||||||||||||||||||||||
Missing in Action: Where are the Jobs and the Job Seekers? Posted: 11 Mar 2014 12:48 AM PDT The EPI had an interesting chart and comments in its report The Vast Majority of the 5.8 Million Missing Workers Are Under Age 55. Since the start of the Great Recession over six years ago, labor force participation has dropped significantly. Most of the drop—roughly three-quarters—was due to the lack of job opportunities in the Great Recession and its aftermath. There are now 5.8 million workers who are not in the labor force but who would be if job opportunities were strong.Core 25-54 Age Group I like the above idea but a chart that shows changes over time would be better. Also, let's take out those under the age of 25 to see trends in the core 25-54 age group. In general, those in age group 25-54 should be working, not retired, and not still in school. Reader Tim Wallace, who somehow I neglected to mention in my Word of Thanks post on Sunday, once again provides the chart. I added this addendum today: "A huge word of thanks to reader Tim Wallace who has provided countless charts on labor force, demographics, and energy." Thanks Tim! Age 25-55 Employment Data click on chart for sharper image
Since February 2007....
The loss in employment in the core 25-54 age group is a whopping 5,183,000. Factoring in the decline in population, that is an excess job loss of 4,076,000! The labor force should have declined by 1,107,000. Instead, it declined by 3,256,000. That is an excess labor force decline of 2,149,000. Calculating a More Realistic Unemployment Rate Here are the figures from the Latest Jobs Report. (Numbers in Thousands) To calculate an more realistic unemployment rate, all we need to do is adjust the labor force then run the math. Adding 2,149,000 back to the labor force we get 157,873,000. The number of employed is 145,266,000 as shown above. The ratio of employed to the labor force is 92.01 percent. Via the above method, the unemployment rate would be 7.99 percent, not the 10 percent calculated by the EPI. Regardless, 7.99 percent is way higher than the reported 6.7 percent. Moreover, that 7.99 percent unemployment rate assumes everyone else who dropped out of the labor force either retired or is genuinely disabled (an admittedly ridiculous assumption, yet one that makes things seem better that they are). Taking other age groups into consideration, I estimate the true unemployment rate (not counting part-time employment) is somewhere between 8.5 and 9 percent. Mike "Mish" Shedlock http://globaleconomicanalysis.blogspot.com Mike "Mish" Shedlock is a registered investment advisor representative for SitkaPacific Capital Management. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. Visit http://www.sitkapacific.com/account_management.html to learn more about wealth management and capital preservation strategies of Sitka Pacific. |
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