duminică, 2 octombrie 2016

Seth's Blog : Unweasonable

Weasel words damage trust. And weasels are worth avoiding. There are two traps to look out for: Promotional weasel words. Every experienced marketing copywriter knows how to use them. "As much as half off," means, "There is at least one...

Unweasonable

Weasel words damage trust. And weasels are worth avoiding.

There are two traps to look out for:

Promotional weasel words. Every experienced marketing copywriter knows how to use them. "As much as half off," means, "There is at least one item on sale for half of some price of dubious origin. Everything else is any price we want it to be."

When you say, "nearly 500," it's a totally different message than, "500."

Words like, "renowned," "fabled," and "deluxe" are weasely. They let you wriggle out of your promise.

Resumes are a natural habitat for weasel words, fyi.

You can ban the weasel words if you like. It takes a leap of courage, and then things get easier.

The other kind:

When you try to enter into an agreement with a weasel, you'll need to over-lawyer and over-document every element of your interaction, because he'll be working overtime to rewrite, redefine and generally squirm out of what he said, what he promised and what you expect.

If you can, don't work with weasels.

First step: don't be one.

HT to the late Herschell Gordon Lewis for the original term. He was a truly nice guy and a great teacher of copywriting, which might be surprising given his other career as a gross-out movie pioneer.

       

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sâmbătă, 1 octombrie 2016

Seth's Blog : Overdraft protection

The problem with taking all we can get away with is that we fail to invest in a cushion, in goodwill, in a reserve for when things don't go the way we expect. Short-term thinking pays no attention to the...

Overdraft protection

The problem with taking all we can get away with is that we fail to invest in a cushion, in goodwill, in a reserve for when things don't go the way we expect.

Short-term thinking pays no attention to the possible need for trust. It pushes us to take what we can right now, without regard for tomorrow.

The magic of overdraft protection is that it almost always costs less in advance than we'd be willing to pay later.

What goes around...

       

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vineri, 30 septembrie 2016

Seth's Blog : Dropping the narrative

Okay, you don't like what your boss did yesterday or last week or last month. But today, right now, sitting across the table, what's happening? Narrating our lives, the little play-by-play we can't help carrying around, that's a survival mechanism....

Dropping the narrative

Okay, you don't like what your boss did yesterday or last week or last month. But today, right now, sitting across the table, what's happening?

Narrating our lives, the little play-by-play we can't help carrying around, that's a survival mechanism. But it also hotwires our feelings, changes our posture, limits our possibilities.

What does this human feel right now? What opportunities to make a connection, to grow, to impact exist that we've ignored because of the story we are telling ourselves about them?

The narrative is useful as long as it's useful, helping you solve problems and move forward. But when it reinforces bad habits or makes things smaller, we can drop it and merely be present, right here, right now.

       

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