Seth's Blog : Bigger for?



Bigger for?

Is bigger better for the investor or is it better for the customer?

At a huge hotel in Nashville (more than 1,000 rooms), there's always a long line at the check in desk, the gym is full at 5 in the morning and the staff has no clue who any guest is.

It's clear that doubling the size of the hotel helped the owner make more money (for now). But it's worth taking a moment to think about whether bigger is the point.

Maybe better is?

       

• Email to a friend •

More Recent Articles

• "So busy doing my job, I can't get any work done"
• You can't ask customers what they want
• The saying/doing gap
• "The way we do things"
• Stretching without support

[You're getting this note because you subscribed to Seth Godin's blog.]

Don't want to get this email anymore? Click the link below to unsubscribe.

---

Click here to safely unsubscribe from "Seth Godin's Blog on marketing, tribes and respect."
Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy

---

Email subscriptions powered by FeedBlitz, LLC, 365 Boston Post Rd, Suite 123, Sudbury, MA 01776, USA.