duminică, 26 iunie 2016

Seth's Blog : Uninformed dissent



Uninformed dissent

"I'm not sure what it is, but I'm against it."

It's a mistake to believe that people know all the facts before they decide.

In fact, most of the time, we decide and then figure out if we need to get some facts to justify our instinct.

There are two common causes of uninformed dissent:

The first is person who fears change, or is quite happy with the status quo. He doesn't have to read your report or do the math or listen to the experts, because the question is, "change" and his answer is, "no."

The second (quite common in a political situation), is the tribal imperative that people like us do things like this. No need to do the science, or understand the consequences or ask hard questions. Instead, focus on the emotional/cultural elements and think about the facts later .

       

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sâmbătă, 25 iunie 2016

Seth's Blog : Not enough 'if' or not enough 'then'?



Not enough 'if' or not enough 'then'?

All change involves an if/then promise.

"If you want a delicious dinner, then try this new restaurant."

"If you want to be seen as a hunk, drive this Ferrari."

"If you want to avoid being dead, have this surgery."

If people aren't taking you up on your offer, there are two possible reasons:

  1. Not enough if. Maybe the person doesn't want the thing you're promising as much as you need them to. Maybe they don't care enough, won't pay enough, just don't want that sort of change.
  2. Not enough then. More common is that we want the if, but we don't believe your then. It's easy to claim you're going to deliver the then, but that doesn't mean you have credibility.

When in doubt, add more if.

And definitely more then.

       

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vineri, 24 iunie 2016

Seth's Blog : The problem with complaining about the system



The problem with complaining about the system

...is that the system can't hear you. Only people can.

And the problem is that people in the system are too often swayed to believe that they have no power over the system, that they are merely victims of it, pawns, cogs in a machine bigger than themselves.

Alas, when the system can't hear you, and those who can believe they have no power, nothing improves.

Systems don't mistreat us, misrepresent us, waste our resources, govern poorly, support an unfair status quo and generally screw things up--people do.

If we care enough, we can make it change.

       

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