marți, 23 august 2011

Seth's Blog : The obligation of the adustable display

The obligation of the adustable display

There is no longer any room, nor any patience, for your cryptic remarks...

Modekey Your serial numbers can no longer be tiny, your error messages can no longer be short, your warnings can no longer be in ALL CAPS.

We ought to be able to read the entire manual, for free, at the touch of a button with our smart phone. Your suggestions should be a rollover away.

The Catch 22 of engineering feedback: "The only person smart enough to understand this warning doesn't need it."

That's over, I'm afraid. You have unlimited paper and a pen with plenty of ink. Be clear, enunciate and tell us what to do, please.

The good part: it's cheaper to explain it right the first time than it is to answer a question later.

 

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