vineri, 2 septembrie 2011

SEOmoz Daily SEO Blog

SEOmoz Daily SEO Blog


How to Train a Link Builder

Posted: 02 Sep 2011 03:54 AM PDT

Posted by Peter Attia

Training someone who doesn't know anything about SEO to link build can be very challenging even for someone who is quite advanced in the industry. You have to know how to dumb things down, while still giving adequate information. You also need to make sure you don't overwhelm the person you are training. I've taken several approaches to this in the past and I wanted to go through a step-by-step of what works for me.

Again I'm going to assume the person you're training doesn't know anything about SEO.

First things first!

1) Tool and Software Setup

This will vary greatly depending on the type of link building they're going to be doing.

Keep it simple at first. It's important to learn how to build links without tools in the beginning and slowly introduce new tools to them as they develop. If they hit the ground running, by all means, give them more advanced tools. However, you can't assume they'll do well right away and putting too many tools in front of someone can be really confusing.

This should be tailored to the person training them. For example if you generally use Open Site Explorer instead of Yahoo Site Explorer (which will be gone soon anyways), make sure they're using the same thing you are during training.

Excel  Excel
Trainees will most definitely need an Excel program for record keeping and looking at reports. Open Office is a great alternative if you don't have access to Microsoft Excel.

SEO Dictionary  SEO Glossary
This isn't really a tool, but for people who don't know anything about SEO, this is a reference they WILL need. I like SEO Book's Dictionary. Everything is on one page so you can do a quick Ctrl+F command.

Page rank  Page Rank Tool
Page rank is by no means a great way to judge sites or pages, but for someone new to SEO, it's an introduction to the concept that some sites are "voted" better than others. I like to use Search Status. It gives you a quick look at the page rank without having to click anything.

Back link tool  Back Link Checker
Something that can give a quick look at the number of back links a page or site has is absolutely necessary. This way they can find an ideal page or site when you have multiples that seem equal. The SEOmoz Toolbar is a great on for Firefox or Chrome. There's also SEO Site Tools for Chrome, which pulls back links from Majestic.

Firebug  Firebug
This kind of depends on how HTML savvy your trainee is, but Firebug comes in handy on several occasions, especially if they're dealing with a site owner who usually outsources their development and doesn't know how to make changes on their own.

IP Address tool  Bulk IP Checker
This isn't always needed, but if your link builder is going to be working on a site that's getting tons of links, you may want to avoid getting several links on the same Class C IP address. This is useful if they're talking to someone who owns several sites. I like to use Authority Domains Bulk IP Checker. It has a CSV export function, which comes in handy.

photoshop  Illustration Program
At one point or another, your link building trainee will run into a picky site owner: someone who absolutely must have your logo in a 150x150 format or someone demanding images for a guest post they contributed, for example. Either way, it's usually not too complicated, but be sure they at least have a simple illustration program to use in those situations.

2) Reading Material

reading material

You must be careful to not force too much information on them too quickly. I often see someone hand a trainee 30 links to articles and says, "read this". It can work, but for someone fresh to the SEO industry, it's very intimidating. They won't grasp all the terms and a lot of information will go in one ear and right out the other.

Give them a few simple reads to go over that just explain basic SEO principles. SEOmoz's Beginners Guide to SEO is a great start. I would feel comfortable handing someone that and ONLY that, during training.

Also, you need to make sure you (or someone else) will always be available for them to ask questions. This may seem obvious, but it's extremely important. If someone's not right there for them to ask every tiny little question they're wondering, they're not going to ask them at all. This also means not wearing your headphones and zoning out if they're sitting right besides you! You know who you are! (points to self)

Side note: Once they start to get more advanced, have them subscribe to some SEO related RSS feeds or follow the industry leaders on social networks. They'll be able to keep up with current topics and expand their general knowledge on their own.

3) Site Discovery

Now that your trainee understands the gist of SEO, the next step is teaching them how to find sites to build links to.

I like to start by having them perform their own search queries as opposed to mining through a spreadsheet or a competitor's backlinks. This way they learn a productive pace and won't ever come to you with "I'm finished, now what?". They will always have to rely on the resources of search engines, which are nearly endless.

Go over the basic search phrases they can use to find relevant sites. Again, you want to keep this simple and have them use simple search phrases like:

  • "Keyword"
  • "Keyword" blog
  • Random word "Keyword"
  • "Keyword" guest post

When they start to pick up the pace, introduce them to alternative search engines. 99% of the time, they're going to use Google. Make sure they're aware of sites like Technorati, Blekko, Duck Duck Go, and etc.

By providing this limited amount of information to them on how to find sites, they will eventually figure out alternative search terms to use when they've run into the same sites over and over. Creative people will be able to think of some clever ways to find related sites and this is a necessary skill for a link builder to develop.

4) Finding Contact Information

There are little things that someone new to the link building world may not know or may not have thought about. Make sure you cover the basics like:

a) Checking Whois data.
b) Clicking "view profile" on Blogspot sites.
c) Using advanced operator commands:

I. site:website.com contact
II. site:website.com mail
III. site:website.com about
IV. site:website.com gmail

d) Contacting site owners through social profiles like Twitter and Facebook.
e) Searching the site owners name or handle on a search engine.

Some tools (like SEO site tools for Chrome) can pull contact information from a site, but it's a good idea for them to learn without any tools in the beginning.

5) Constructing an Opening Email

This is perhaps one of the most important parts. For some reason, people tend to write long-winded emails when they're starting out and talk about how great their client's product is. This usually will have a very low response rate.

Give the trainee some examples of opening emails you've used so that they have an idea of what works and what doesn't. Explain to them that the opening email should be tailored to a specific site and should be brief. For example:

Buddy Guy,

I stumbled onto your site while I was looking at some banjos and I saw that you play a 5 string Gold Tone in your band. I've heard a lot of good things about Gold Tone and wanted to get your take on it before I took the plunge and bought one. If you could hit me up when you have a minute, I'd greatly appreciate it! Thanks in advance!

All the Best,
-Peter

This type of email is more likely to pull a response from the site owner, and once you get that first response, they're ten more likely to reply to any future emails you send.

Michael King (iPullRank) recently wrote one of the best articles I've seen on personalizing emails when link building and why you should avoid using generic copy and paste form letters.

Subject lines are just as important as their email! You need a subject line that's going to stick out and cause someone to actually click and read your email.

When I'm training someone, I like to actually see the first few emails before they send them off. This gives me the chance to give them pointers, explain what I would've done differently, or give positive reinforcement.

6) Correspondence

When they start to get responses, it's a good idea to guide them through their first few email exchanges. Have them construct an email they would reply with first. After that look for any issues that should be corrected. You don't want to give your trainee something to respond with.

Obviously, there is no formula for how you should correspond with someone. It varies greatly depending on what exactly you're trying to get out of the site. It just requires some general SEO knowledge and site evaluation skills that your trainee just isn't going to have yet, so that's why you should help them through this process.

7) Record Keeping

record keeping

In the beginning, make sure you have access to everything they do so that you can correct any mistakes they're making. You don't need to loom over them constantly, but if something is obviously wrong, you need to be able to find the problem as soon as possible.

I do this by making an excel template for them to record everything on. Ideally, you want this to be on a Google doc or a server so that you have consistent access to their files. I include information like:

  • Date of contact
  • Date the link went live
  • Site owner's name
  • Contact information
  • The page the link went on
  • Anchor text that was used

You want to record as much as you can, but you also don't want it to be so time consuming that they're spending more time keeping up their spread sheet than link building.

I achieve this by making two separate tabs on the Excel sheet. One for completed links and another for everyone they've contacted. The sheet for everyone they've contacted is super simplified so they can fill the information quickly. This helps if you have multiple link builders working on the same client. That way they can cross check before they contact a site owner, allowing them to see if another link builder has contacted them.

8) Letting go of their hand

After the first 2-4 weeks you want to slowly wean your trainee off of reliance on you. They need to start making some of the simpler decisions like figuring out what page they should go after, on their own.

By no means should you ignore them. You should still be available for them to ask questions, but instead of answering every one, ask them what they think they should do and correct them if they're wrong. I've had quite a few people ask questions they already knew the answers to, and once they realized that, they would stop asking and be more confident about their instincts.

Other things to keep in mind:

Finding an ideal candidate to train

This can be a little tricky, as we don't always have the luxury to be choosy. The best article I've seen on this subject is the one Sir Justin Briggs wrote - What Makes an Effective Link Builder - it breaks everything down perfectly! I highly recommend you read his article even if you're not actively seeking a link builder. That way you know what to look for and if you meet someone you can at least keep them in your network in case you need them in the future!

Personally I find that creative social geeks tend to be awesome candidates. If they have lots of friends on Facebook, and actively use Twitter, as well as other social networks, that's a good sign. If they love surrounding themselves with tech and are excited about new gadgets, that's also a good sign. If they run a Wordpress blog, a Tumblr account, and have some understanding of html, that's another good sign.

You basically want to find someone who's already motivated and curious about all things Internet!

Skill Set Requirements

Requirement might be too strong of a word. I've seen people with no related skill sets whatsoever do really well. However, there are a few prerequisites that help. For example someone with sales or cold calling experience, already understand a little bit about what they should and shouldn't say in a correspondence with someone to achieve their desired goal.

Another big one is being proficient with Excel. With any form of SEO you WILL have spreadsheets up to your elbows. If you're an SEO that never has to deal with spreadsheets on a daily basis, please let me know your secret! I've actually had to consider making a spreadsheet for my spreadsheets a few times.

Lastly, they just have to be good with computers. You and the IT guys will save a lot of time if the person in training knows how to do simple things like removing spyware from their computer and finding what software they need for certain file types. You need someone that can be self-sufficient. I know it may be hard for some people to imagine that people still exist that don't know how to do these tasks, but I've seen it quite a bit and it's painful.

Conclusion:

Always keep in mind that different things are going to work with different people. You're going to have to approach problems in alternative ways depending on what the other person is comfortable with. This is especially true after they start develop and learn on their own. Don't ever try to force someone to stick to a specific tool, browser, platform, or whatever just because that's what you use. Obviously you want to keep things organized, but you need to give people some room to do their own thing and be creative. That's how you'll start to actually learn from the people you're training.


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Yes, You Really Can Build Links With Twitter - Whiteboard Friday

Posted: 01 Sep 2011 01:46 PM PDT

Posted by caseyhen

Since Rand discussed a scammy link building tactics last week, he decided to tackle a good method that anyone can do. This week Rand has 8 tips on how you can build links using Twitter, yes Twitter! Rand discusses what methods he sees generating links and how you can use them. We'd also love to hear how you are using Twitter to generate links and what you see the future of linking building on Twitter will be.

 

Video Transcription

Howdy SEOmoz fans! Welcome to another edition of Whiteboard Friday. This week I am super excited. We're going to be talking about something that a lot of have a big problem with and that is, how do I actually build real, substantive, long-lasting, valuable links for SEO to my website using Twitter?

People are like, "Oh, you know, Twitter is a great way to do SEO, great way to build connections." I hear all these people on the sidelines like, "Yeah, really, I kind of like my article spinning robot, thank you very much. That works for me." To this I am like, if you took the time and energy that you invested in some of these lower quality tactics and put them into some higher quality, tactics like social connections, and this is where a lot of folks will stop you. They'll be like, "Social connections? Really, Rand? Twitter? Can you actually get direct links from that? I know you get little tweets. You get more followers. You feel good about yourself, like you're interacting in a community. But do you actually drive real links to your site?"

Let me show you exactly how. I have eight tactics specifically designed to really get real high quality links right to your website. Let's walk through them

Number one, the serendipitous connection. This is sort of the most ethereal and nondirect of these. The idea being that I am some guy on Twitter and here is some other nice friend on Twitter and we start chatting with each other. We start building a connection, and eventually that connection through good authentic participation and back and forth, the relationship that it builds, turns into links. This happens all the time. I know it is not very scientific, it is not very direct, and it is hard for a link builder to say, "Hey, I am tweeting back and forth with this person and eventually maybe I will get a link from them and then that will make the tweeting worthwhile." You're doing a lot more than that. You're obviously building something real and authentic through that connection, but certainly that serendipitous connection can yield a link.

Now, let me give you seven, much more direct, very targeted ways to earn some links.

Number two, the top X list. This is brilliant from a content perspective. Let me explain how it works. I build a list of like, oh, here's the number one guy, number two guy, number three guy, number four guy, and number five guy in some particular space. I take that list of those folks and essentially I build it out in the community or the hub or the area that I care about.

Let's say I am in the business of selling snowboard equipment. So what I want to do is I am going to take the top five snowboarding videos of all time, snowboard stunts. In fact, I might even get more septic because getting more specific yields much better results oftentimes from a link perspective. So, what I want to do is I am going to say the top five snowboarding videos taken in Whistler BC, and I am going to make that a piece of content on my blog, on my website. Maybe it is a blog post, maybe it is just a piece of link bait, maybe it is a list, whatever it is. Then I am going to figure out all the Twitter accounts of all the people who appear in those videos, and I am going to use Twitter as a way I connect to them. I am also going to talk to all the people on Twitter and say, "Hey, does anybody know the best snowboarding videos? Do you have any recommendations?" I am going to reach out to people who have shared snowboarding videos in the past, who have the word snowboard in their profile that I find through a service like Follower Wonk, and I am going to create those top X lists. Then I am going to tweet at all those people and give them all badges for having won that they can place on their websites. Suddenly, I am getting links from all of the top places in industry X.

You can repeat this ad nauseam in all sorts of industries. The wonderful thing that you're doing is you are curating content. You are finding really good stuff. If you build these great lists, it is not just useful to the people here. It is not just earning you links back to your site. It is also fantastic content itself. You are helping to collate good things on the Internet, good people on the Internet. Here are the top Twitter people to follow in the aerospace field. Here are the best sound engineers in Southern California. Whatever it is, you can build it. You can use Twitter to help build those connections.

Number three, the let me build do find that for you. I know this sounds a little weird, but this is a phenomenal way to make those serendipitous connections turn into reciprocation relationships. So, for example, you see someone on the Web and they are tweeting I need a this or I'm having trouble with this. I will give you a great example. I tweeted recently that my WordPress blog was hacked. It happened to me about three or four months ago. Jeff Sauer from Three Deep Marketing over in Minneapolis reached out to me and said, "Hey, Rand, I'd be happy to help." I gave him my email address. We connected over email. I gave him my login. He fixed the site. He has been fixing it ever since. He is trying to plug up security holes. He is doing great work. He did it all for free. I couldn't believe it. I was like, "Jeff, dude, we have to get you a ticket to MozCon. We have to make sure we link into your website." I try to refer people over to him. What a phenomenal guy. Absolutely phenomenal guy. On the board at MIMA, too. It's just that effort of reaching out and helping someone. I don't know how long it took Jeff. I'd like to think it was an hour of Jeff's time, but I hope that over the course of the next 6 to 12 months I can reciprocate in a great way. People are like this, especially people on the Web who are active on Twitter and in the social word are like this. If you can do something to help them out, they are going to recognize you for it. It happens all the time. It is a great thing to do particularly with people who have active blogs and websites where they are contributing a lot.

Number four, the storyteller, AKA the Summify. This is actually a very simple content building tactic, but the idea here is essentially that people are telling stories through social media, but they are very hard to track unless you are paying attention to every single tweet, like tweet here, tweet there, tweet there. Only this one and maybe this other one down here are relevant to a particular story. What you want to do is take that time and curate these into a followable, directionable narrative. Once you do, the people who are involved in those stories, the people who are mentioned in them are going to tweet and share and link to them. Other people are going to tweet and share and link to them if they are interesting.

Essentially, you are taking content that is being lost on the social web because it is so temporal and you are bringing it together. You can do this from all sorts of places. Summify will let you pull from LinkedIn and Quora and Twitter and Facebook, I believe, from blogs. It's a great tool to be able to do that, but you can do this manually too, through screen shots and links and telling the story, those kinds of things. The storyteller is very powerful way, particularly in spaces where interesting stories are forming and people care about them on the social web, to build content that people are naturally going to be linking to, particularly the people who are involved. And, of course, you can use the standard Twitter tactic of tweeting at them to tell them about the content individually like @caseyhenry, what's you actual handle? [Response in background: Casey Hen] Casey Hen, that's right. @caseyhen, hey you were mentioned here. Hey, we're linking to your website here. Hey, we wrote about something that you did here. Of course, people want to share those things.

Number five, I know this is a little light because it is in orange, the link suggestion. Perhaps nothing is more obvious and direct, but you really, really need a relationship first to make this work, which is why building relationships with people who are active in your industry or your space and are writing online or blogging or contributing in journalistic practices, run forums, run small business websites, whatever it is, directories, etc. The link suggestion is essentially when you find pieces of content on their site through reading their RSS feed or browsing, and you think to yourself, boy, they really missed out on this, which by the way, I have something written up about that on my blog, or I have that precise product or I have that service. When people ask for that or when they are not even actively asking for it but they have essentially written about it, they've curated something, you can suggest a link to them like, @marksuster, hey, I know you mentioned social media startups in Southern California, but you forgot about Awesome. He probably didn't. I think he is an investor. You should write about them. You should include them as well. Oh, well, great, perfect. That is a direct request for sort of a link for an inclusion in something. Fantastic way to build this up.

Number six, the content to answer your query. I like this one because what happens is you see a lot in the social world. Not just on Twitter, but even on places liked LinkedIn, on Facebook, which I know sometimes can be private, on Google+, on all the networks. On Quora certainly tons of questions. If you can build up the content that answers that query . . . for example, someone might say, "Hey, what are the best thin and light laptops?" You say, "Huh, you know, I see that question come through quite a bit. I am actually going to build up my top recommendations for thin and light laptops." You can be like here are the top five, here's who has endorsed them, here is a blog post written about them, here is content from CNET, here are all their specs, here are some graphics, here is some video, whatever it is. You curate that stuff. Come on, man! And then you reply to the people who are asking and those questions come through day after day after day, boom, boom, boom, you can just be replying to them and saying, "Hey, you know, I built this thing because I saw a lot of people asking about it on Twitter," and yada, yada, yada. That is going to drive some great links and drive some great content too.

Number seven, what I love about this one is the reciprocation aspect and the just general goodness that you add to the world. It's called the must have testimonial. The idea is simple. People out there on the Web are always looking for people to say nice things about their product that they can use on their website. If you can engage people on Twitter and find those people, particularly in sort of startup types of environments or small business environments or particular local businesses, they love to feature content from people. If you say, hey, I wrote a blog post about how much I loved your restaurant, how much I loved your video hosting service, how much I loved your t-shirt that you designed, how much I love the new eyeglasses that I got from your shop on the Web. Whatever it is, you essentially create kind of that testimonial for them and tweet at them, and say, "Hey, I just want to let you know I really love your stuff. If you would ever like a testimonial, just email me or direct message me. I am following you." You'll probably get a follower. You'll probably get a direct message. They'll probably put that testimonial on their website, and you'll get a link back from the testimonial. You've done something great for them. You've said, hey, I love their product, I want to endorse them. Now this great product or website that you like is linking back to you. It is a win. Huge win.

All right. Last one. Number eight, the biz dev deal. This works so well all the time because essentially businesses, particularly small businesses, medium businesses, even big businesses, are always looking for ways to jumpstart their reach. Anyone who is participating on the social web, chances are really good they're trying to do a lot of other inbound marketing. That means that if you reach out to them and say, "Hey, you know, we really like what you guys are doing, and we'd love to talk about ways that we could potentially partner," if you build up that Twitter relationship first, you're definitely going to get a reply. You're going to get a reply to that email. They are going to be more likely to like the things that you are doing if they know who you are and they have seen you on Twitter for a while. Building up those serendipitous connections first is going to mean the world when you reach out for a biz dev deal, and biz dev deals almost always include some linking back and forth between your website and websites this other entity might own and that's going to mean good stuff.

So, when folks say Twitter can't help you link build, Twitter is not that great for SEO, I want you to look down this list and look down the list below me in the comments where people are going to add tons more awesome ideas and tell you about great stories of how they got links on Twitter, and explain to me how anyone can believe that. Twitter is a phenomenal tool for link building. Great way to do inbound marketing. Such a better use of your time than so many other negative, useless, short-term tactics.

So, I hope you will jump on Twitter. Follow me @randfish and @seomoz, and maybe I'll be happy to link to you in some future posts.

Thanks, everyone. Take care. See you again next week for another edition of Whiteboard Friday.

Video transcription by Speechpad.com


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