The honest broker
It really is a choice, one or the other.
Either you happily recommend the best option for your customer, or you give preference to your own items first.
Either you believe in what you sell, or you don't.
Either you treat your best partners better, or you treat everyone the same.
Either you shade the truth when it's painful to do otherwise, or you consistently share what's important.
Either you always keep your promises or you don't.
Either you give me the best price the first time, or you make me jump through hoops to get there.
Earning the position of the honest broker is time-consuming and expensive. Losing it takes just a moment.
More Recent Articles
- Reconsidering Gartner's Cycle of Hype
- Who cares?
- Solving problems (vs. identifying them)
- "It's completely up to you"
- The pricing formula (S&S)
[You're getting this note because you subscribed to Seth Godin's blog.]
Don't want to get this email anymore? Click the link below to unsubscribe.
Your requested content delivery powered by FeedBlitz, LLC, 9 Thoreau Way, Sudbury, MA 01776, USA. +1.978.776.9498 |
Niciun comentariu:
Trimiteți un comentariu