Colors or numbers?
As soon as we measure something, we seek to improve the numbers.
Which is a worthwhile endeavor, if better numbers are the point of the exercise.
The other path is to focus on colors, not numbers. Instead of measuring, for example, how many people click on a link, we can measure how something you wrote or created delighted or challenged people... You can see the changes in emotion, or dignity improved or light shed.
The questions we ask change the thing we make. Organizations that do nothing but measure the numbers rarely create breakthroughs. Merely better numbers.
More Recent Articles
- Words are hooks, words are levers
- Mumbo vs. Jumbo
- Death and Taxes, 2014
- The opposite of anxiety
- Stoogecraft
[You're getting this note because you subscribed to Seth Godin's blog.]
Don't want to get this email anymore? Click the link below to unsubscribe.
Click here to safely unsubscribe from "Seth Godin's Blog on marketing, tribes and respect." Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy
Your requested content delivery powered by FeedBlitz, LLC, 9 Thoreau Way, Sudbury, MA 01776, USA. +1.978.776.9498 |
Niciun comentariu:
Trimiteți un comentariu