Perfection or exploration
In an organization built around perfection, you need to push people to say, "Bad news, I made a mistake." Only by surfacing mistakes can the organization stamp them out.
In an organization built around exploration, on the other hand, people need to say, "Good news, I made a mistake." Only by seeking things that don't work will the group end up exploring.
In both situations, people don't want to speak up, because we've been taught that mistakes should be hidden. In both situations, though, hiding them is the very worst option.
More Recent Articles
- Authority as an excuse for complacency
- Big promises can lead to better experiences
- Almost everything I don't know about social media...
- The sound of confidence
- Looking for patterns (where they don't exist)
[You're getting this note because you subscribed to Seth Godin's blog.]
Don't want to get this email anymore? Click the link below to unsubscribe.
Click here to safely unsubscribe from "Seth Godin's Blog on marketing, tribes and respect." Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy 
| Your requested content delivery powered by FeedBlitz, LLC, 9 Thoreau Way, Sudbury, MA 01776, USA. +1.978.776.9498 |
Postări
Niciun comentariu:
Trimiteți un comentariu